Reference

Open rajoshree Terms and Conditions for Your Account

Open the terms that shape your account, wallet use and support on rajoshree.

Account useLocal lawWallet checksPolicy updates
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rajoshree Open rajoshree Terms and Conditions for Your Account
HELP PATHS

Switch to Help on Term Questions

If you need a clause checked, our team can help through the contact path linked to your account.

Email Write from your registered email and quote the section you want us to check. We use this path for account terms, wording changes and follow-up records, and we may ask for identity proof before acting.
Chat Open chat from the account area for quicker term questions. It helps when you want a clause explained, a recent change checked, or a simple request logged without leaving the page.
Call back If you prefer a voice call, request one from the contact screen. We will use the details on file, confirm your request, and note any action that follows once checks are complete.
DATA SECURITY

Browse Data, Cookie and Security Rules

We handle account data only for login, wallet flow, support records and the checks needed to keep your account in order.

Data use

We use the details you share to open the account, process wallet activity, match support requests and keep the service working. We do not need extra data unless a request or legal duty asks for it.

Cookies

Session cookies remember where you left off and help us spot unusual login attempts. You can clear them in your browser, though some pages may ask you to sign in again after that.

Account safety

Keep your password and OTP private. If you think someone else has seen them, change the password at once and contact us from the email tied to your account so we can check recent activity.

Record retention

We store account and transaction records only as long as needed for service, dispute handling, tax, fraud checks or other legal duties. After that period, records are removed or archived under our internal process.

Correction requests

To ask for a correction, update or copy of your data, contact us from your registered address and say what should change. We may ask for proof before we process the request.

Contact updates

If your phone number or email changes, tell us early so notices reach you and recovery steps still work. We may pause sensitive actions until the new details are checked.

Open Common Questions on These Terms

These questions cover how the terms work, who can ask for changes and what happens when local law changes. If you are unsure about a clause, check the registered contact path and raise the point from the same email or phone number you use on the account. We keep the answers practical: what we ask from you, what you can request, and when a change needs proof.

They apply from the moment you open an account, use the wallet, or continue after we post an update. If you do not accept a change, stop using the account and contact us.

Yes. We may update wording when our process, security steps or legal duties change. The current version on this page is the one that applies after it is posted.

We may ask for identity proof, address proof, payment proof or device checks when a request affects account access, wallet activity or a record correction. The request stays on hold until checks finish.

Send the request from your registered email and state exactly what should change. We may ask for proof, then update the record where our process and local law allow it.

Local law comes first. If any clause conflicts with the rules that apply where you live, we follow the local rule for that part and keep the rest of the terms in place.

Use the contact path linked to your account and mention the clause, date and issue. That helps us find the record fast and reply with the right next step.

Yes, if checks are needed or a risk is detected, we may pause access while we review the case. We will share the reason through the registered contact path where possible.

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