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Explore the Legal Terms at rajoshree

rajoshree operates under a clear set of legal terms that govern how your account, personal data and platform access work — all of it shaped around what local…

Jurisdiction-Aware TermsData Handled via UPI, Paytm, PhonePe RailsUser Rights DocumentedAccount Access PolicyPolicy Contact Available
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rajoshree Explore the Legal Terms at rajoshree
CONTACT LEGAL

Get in Touch on Policy Questions

If you have a question about these legal terms, need to request a copy of the data we hold on your account, or want to flag a concern, our support team can…

Email Support Send your legal query or data-access request to our support address. We log every request and send a confirmation reply within one working day so you know it has been received and is being handled.
Live Chat Our live-chat window is available around the clock. For legal matters, the agent will raise a formal ticket on your behalf and give you a reference number you can use to follow up at any point.
Account Dashboard Log into your account and navigate to the Help section to submit a written request directly. Requests submitted this way are automatically linked to your account record, which speeds up verification and response.
HOW WE HANDLE THIS

See How rajoshree Manages Your Data and Account

We treat your personal data with strict controls. Every section below describes a specific part of how we protect your account, retain your information, and give you the tools to stay in…

Data Storage

Account data is stored on servers with encryption at rest. We do not keep raw payment credentials — UPI handles, Paytm tokens and PhonePe references are stored as tokenised identifiers only, never as full instrument details accessible to our staff.

Cookie Policy

We use session and analytics cookies to keep your lobby preferences intact between visits. You can manage cookie settings from your browser at any time. Disabling non-essential cookies does not affect your ability to log in or make deposits.

Account Security

Two-step verification is available for all accounts. We send an OTP to your registered mobile number each time a login is attempted from an unrecognised device, keeping unauthorised access off your account without slowing down regular use.

Data Retention

We keep your account records for the period required by applicable Indian financial and gaming regulations. Once that period expires and you have no active balance, you may request deletion and we will process it within 30 days.

Who to Contact

The Data Officer for rajoshree handles all access, correction and deletion requests. Contact details are listed in the support section above. Please include your registered email and account ID in any data-related correspondence to speed up verification.

Requesting Changes

To correct inaccurate personal data, submit a written request via live chat or email. We verify your identity against the details on file, then update the record within five working days and confirm the change by email to your registered address.

Frequently Asked Legal Questions

These are the questions we receive most often about our terms, your data rights and how account policy works at rajoshree. If your question is not here, our support team can help directly.

Access and eligibility depend on local law in your state or territory. Where local law permits use of our platform, these terms apply in full from the moment you open an account. Check the laws applicable in your area before proceeding.

We collect the name, date of birth, email address and mobile number you provide at registration, plus transaction identifiers from UPI, Paytm or PhonePe. We do not store full payment instrument details — only tokenised references generated by those payment providers.

We retain account records for the period required under applicable Indian financial and platform regulations. After that period and once your balance is at zero, you may formally request deletion and we will action it within 30 days.

Yes. Send a written request to our Data Officer via email or live chat, including your registered email and account ID. We will compile your data and deliver it to your registered address within seven working days of verifying your identity.

Submit a correction request through live chat or email. Our team verifies your identity against the details on file and updates the record within five working days, then sends a confirmation email so you have a clear record of the change.

We notify you of any material changes to these terms via the email address on your account before those changes take effect. Continuing to use the platform after the stated effective date means you accept the updated terms as presented.

Start with our Data Officer using the contact details in the support section. If you are not satisfied with our response, you may escalate to the relevant data-protection authority under applicable Indian law that has jurisdiction over your complaint.

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